How to Get My Data Out from Damaged HP USB Disk Drive

August 4th, 2013 No Comments »

Please help me recover files from a damaged USB disk. I have a good and reliable HP USB flash drive, though it is very small, it’s so powerful and is able to hold 8GB data without efforts. Yesterday I used it was when i was editing one my my files. My laptop computer lost battery so I set it aside without taking my USB out because I planned on continuing my editing the next day. But today when I plug it back to my laptop, it could not be read any more. It does not even light just like it usually does when i insert it in the USB port. So I guess it is probably because my HP USB got damaged due to improper plug-out. But it’s not the problem, what I care is the data inside. Is there any way to get my data out from a damaged USB flash drive?


Have you tried pluggin it into a different computer to make sure that it’s not actually broken? If you have and it really short circuit from the PC turning off than it’s kind of a “can’t do anything” unless you’re able to magically pull out the information without a plug in and put it into a laptop.

Meanwhile, what do you mean by saying it can not be “read”? It is possible that the PC recognizes your HP USB disk but the device doesn’t allow to be accessed. In this case, I recommend you use a data recovery software to recover as most data as possible. And note: you need to act fast as you can!

Hope you can get your inaccessible data back soon, best wishes!

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Any way to back up my files and apps before reinstall OS X Mountain Lion

November 24th, 2012 1 Comment »


I have been having issues installing certain .dmg files on my MacBook Pro so i attempted to verify the disk through Disk Utility and apparently part of my disk is corrupt and i need to re-install OS X. Is there any way that i can back up my files and programs before i reinstall Mountain Lion? I really don’t want to lose all of my projects and iTunes music library and such but i’m getting frustrated with these files not installing. I tried using a Western Digital external hard drive but sounds like it is not compatible with my current system.


You haven’t mentioned what is essential data to you. How many GB do you have that you need to preserve? You could consider getting a new external drive and simply copying over needed files. Just be certain hdds will work with a Mac up front (due to file system incompatibility). Given the external drive issue which I assume is connected to the drive corruption issue, it’s possible the flash drive would not format on the mac.

Then I would rather to recommend you use Time Machine and if you backup the entire system remember you are also backing up the corruption so you wouldn’t want to restore using the entire backup. Using a Time Machine backup you can restore such things as music, photographs, documents, etc by selection. Or if you have some cd-rw’s or dvd-rw’s you can burn disks with your home folders, backup iTunes using iTunes on separate disks and copy back once the reinstall is done.

Meanwhile, there is another good way to achieve. Creating image of your Mac hard drive and save it in any other (or let it be external drive) using either disk utility or any reputed third party tool called “Drive Clone Mac“. After creating image you are safe enough to reinstall the Mountain Lion easily. After completing the installation just restore that image using the same utility you have used for creating image to get your data back.

How Much Do I Have to Pay to Recover Data from A Failed WD Drive?

October 22nd, 2012 No Comments »


I don’t know how to fix the issue. My Western Digital Essential hard drive has failed. It spins and attempts to boot. The Windows 7 logo appears but then a blue screen with text appears “Bad Pool Caller” is displayed, it then attempts to re-boot. Have opened it up and there is no sign of score marks on the top disc. I can hear the arm moving. Can you tell me a way to repair my external drive or at lease recover all my data, pleazzzz. Also how much do I have to pay if I send it to a local data recovery center?


Well, I think you made a big mistake by opening the WD disk, even a tiny peace of DUST can case your drive to fail permanently.

A bad pool caller issue is not related to the hard drive failure but is a windows related issue, simply where data is trying to be accessed from the data pool but is not available or perhaps corrupt. A simple run of chkdsk or a Windows repair would most likely have fixed it. But, what you have done now is ruin your drive and you have no option but to pay for data recovery as putting it back together and trying to run it will damage the surface of the platters and the read and write heads on the armature.

As to data recovery companies and prices, they vary a lot. Just do a search (or more exactly “local search”) in Google and you’ll find plenty of recovery companies and some will not take on the job if you have opened the drive, it makes there job much harder and compromises their work space, which is a very (medically) clean room. But before you send it, see if you can rely on a WD data recovery program to retrieve some data.


How to Rescue Data after Formatting Hard Disk from NTFS to FAT32?

October 1st, 2012 1 Comment »

Hello, there. I had a hard disk with NTFS file system. Just a moment ago I accidentally formatted it to FAT32, and in the process I lost all my data. I thought changing the file system is fine so I didn’t make a backup beforehand. Is it possible to recover the data once the file system is changed? Please help rescue my data from the foramtted hard disk.


Yes, it is still possible for you to recover data from the hard disk. As in file deletion by the operating system, data on a disk are not fully erased during every high-level format (instead of low-level format). Instead, the area on the disk containing the data is merely marked as available, and retains the old data until it is overwritten. If the disk is formatted with a different file system than the one which previously existed on the partition, some data may be overwritten that wouldn’t be if the same file system had been used. However, under some file systems (e.g., NTFS, but not FAT), the file indexes (such as under NTFS) may not be written to the same exact locations.

And in order to retrieve your data, the best way is to use a data recovery software. Install it on your PC or Mac and let it have a free scan thus to recover the found data. Note: due to the nature of data recovery, you might be unable to recover all the lost data.

Caution: Before your data are retrieved, stop using the formatted hard disk. Because saving file(s) to the hard drive from where you are recovering data, for it may result in overwriting of data, and would result in permanent data loss!

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Recovering data from external drive showing not formatted error on my PC?

August 27th, 2012 4 Comments »

Recently I am unable to access any of my data on the external hard drive on my Windows 7 based computer, and it seems like the only way my PC will recognize my hard drive is if it formats it because Windows says “the disk drive is not formatted, do you want to format it now?” But I worry that if I really format the external HDD, it will result in erasing all of the data. However, I have very important files on this hard drive and I would like to recover them if possible. Your solution would be greatly appreciated.


A couple of things regarding the problem.

If the issue is that the drive is erroring out or severely damaged and unrecognizable by your Windows’s BIOS you have very few options except send it to a recovery center to rescue the data.

If your hard drive is recognized by the BIOS, just not by windows as a formatted drive, therefore you cannot assign a drive letter or read the contents. Get a good data recovery software and attempt to recover from the drive without formatting it first.

If this is not possible, let your computer do a quick format. Note: do not perform a standard long format. This is because in a quick format Windows will go to the table of contents at the beginning of the book (so to speak) and erase the chapter names but (with the appropriate software) you can still turn the pages and see that your ‘book’ is still written there. With a long format, windows will zero-out the drive… replacing the ‘book’s’ entire content with a bunch of zeroes.

If you’re still unable to retrieve the information with a drive letter (quick formatted) and with the data recovery tool – you would need to determine likely causes why this would be the case.

Hope this helps, best regards!